A Step-by-Step Guide to the Zoo Bus

Getting to the zoo is simple if you follow these steps. The journey takes you through the city and up a scenic hill. Most visitors start their trip at the Olomouc Hlavní nádraží (Main Station). This is the central hub for all local transport.

1. Go to the Main Station: Arrive at Olomouc Hlavní nádraží. Typical cost is 0 CZK if you are already there. Time: 5 minutes. Common mistake: Exiting toward the trams instead of the bus stands.
2. Find Platform F: Walk to the bus terminal located just outside the main hall. Look for the sign for Platform F. Time: 3 minutes. Common mistake: Waiting at Platform A, which goes to the city center.
3. Board Bus 11: Look for the bus labeled "Svatý Kopeček." Typical cost is 20-30 CZK. Time: 2 minutes to board. Common mistake: Forgetting to check if it is a weekend-only Bus 111.
4. Ride to the Zoo Stop: Stay on the bus for about 20 minutes. Get off at the stop named "Svatý Kopeček, zoo." Time: 20-25 minutes. Common mistake: Getting off at the Basilica stop before the zoo.

If you prefer a different route, you can check the Olomouc Tourism Portal for live updates. Using the bus is much cheaper than taking a taxi. It also allows you to see the beautiful Moravian countryside as you climb the hill.

Buying Tickets for Your Bus Trip

You must have a valid ticket before you board the bus or immediately after entering. In 2026, there are several ways to pay for your fare. Most travelers find the yellow ticket machines the easiest to use. These are located at major stops and inside the train station hall.

You can also use a mobile app to buy tickets digitally. This is very convenient if you have a local SIM card or roaming data. Simply select a 30-minute or 60-minute ticket. A 30-minute ticket is usually enough for the trip to the zoo. Check entrance fees and family tickets to plan your total budget for the day.

If you have a physical paper ticket, you must validate it. Look for the small orange or yellow machines inside the bus. Insert your ticket into the slot to get a time stamp. If you do not validate your ticket, you may face a fine from inspectors.

Navigating Olomouc Main Train Station

The main train station is one of the busiest top attractions in Olomouc for transit. When you arrive by train, follow the signs for "Autobusy." Do not follow the signs for "Tramvaje" unless you want to go to the historic center first. The bus terminal is a separate area with several platforms.

Platform F is usually the dedicated spot for the zoo bus. There are electronic screens that show departure times in real-time. If you have extra time, there are small cafes and shops inside the station. You can grab a snack or a bottle of water before your 20-minute ride.

The station area is generally safe and well-lit. However, always keep an eye on your belongings in crowded areas. If you get lost, the information desk in the main hall can help. They usually speak English and can point you toward the correct bus stand.

What to Prepare Before You Leave

Preparation makes your trip to the zoo much more enjoyable. The zoo is located on a hill, so the weather can be cooler than in the city center. It is a good idea to bring an extra layer of clothing. You should also check the official Visit Czechia page for any local holiday schedules.

• Comfortable Shoes: You will do a lot of walking on uneven paths.
• Water and Snacks: While there are cafes at the zoo, having your own is cheaper.
• Charged Phone: Use it for digital tickets and navigation.
• Small Change: Some older ticket machines only take coins.
• ID Card: Bring this if you are eligible for student or senior discounts.

Before you leave your hotel, check the bus schedule online. Buses usually run every 15 to 30 minutes during the day. On weekends, the frequency might change. Planning ahead ensures you don't spend too much time waiting at the station.

Troubleshooting Common Bus Issues

Sometimes travel does not go perfectly. If you miss your stop, don't panic. The bus usually loops back or has another stop nearby. Just stay calm and check your location on a map app. You can also ask the driver for help using simple words like "Zoo?"

During peak summer months, the bus to the zoo can be very crowded. If the bus is full, wait for the next one. They arrive frequently enough that a short wait won't ruin your day. If you are traveling with a stroller, use the middle doors for easier access.

• Bus is late: Check the electronic display at the platform for delays.
• Ticket machine is broken: Try to buy a ticket via the mobile app or SMS.
• Language barrier: Use a translation app or point to a picture of the zoo.
• Lost items: Contact the local transport office (DPMO) immediately.
• Wrong bus: If you board the wrong bus, get off at the next stop and cross the street to go back.
• Crowds: Travel early in the morning to avoid the biggest bus crowds.
• Holiday schedules: Buses run less often on public holidays; check the schedule carefully.