Quick Guide to Buying Brno Underground Tickets

Brno offers several unique underground locations. The most popular is the Labyrinth under the Cabbage Market. You can find tickets for all sites at the main Tourist Information Centre. This office is located near the Old Town Hall. Staff there speak English and can help with bookings.

If you prefer digital options, the official portal is the best choice. It lists all available times for the Visit Czechia sites in Brno. Prices are the same online as they are at the door. Most tours cost between 160 and 250 CZK per person.

Keep in mind that some sites have limited capacity. The Labyrinth only allows small groups at a time. The Ossuary is larger but still fills up during peak summer months. Buying your tickets at least 24 hours in advance ensures you get the time slot you want.

How to Buy Tickets for Brno Underground Tour

Following a clear process makes booking simple. Most travelers find the online system very efficient. Use this guide to secure your entry to the Brno underground. This ensures you don't miss out on the city's most famous subterranean passages.

1. Select your specific underground site: Choose between the Labyrinth, the Ossuary, or the Mintmaster’s Cellar. This takes about 2 minutes. Typical cost is 0 CZK to browse. Do this on the Go To Brno website. A common mistake is confusing the Labyrinth entrance with the Ossuary entrance.
2. Pick your date and time: View the calendar for available 2026 slots. This takes 3 minutes. Typical cost is the standard ticket price (approx. 200 CZK). Do this on the booking page. A common mistake is selecting a Monday when many sites are closed.
3. Enter visitor details and pay: Provide your email and payment info. This takes 5 minutes. Typical cost is your total ticket price. Use a credit or debit card online. A common mistake is entering an incorrect email address, which blocks your ticket delivery.
4. Download and save your QR code: Receive your digital ticket via email. This takes 1 minute. Typical cost is 0 CZK. Save it to your phone or print it. A common mistake is forgetting to check your spam folder for the confirmation.

If you are already in the city center, you can visit the ticket office at Zelný trh 21. This is the direct entrance to the Labyrinth. They accept both cash and cards. However, they may only have tickets for later in the day.

Decision Guide: Online vs. In-Person Tickets

Choosing how to buy your tickets depends on your travel style. If you like a strict schedule, buy online. This guarantees your entry time. If you prefer flexibility, buying in person works well. Just be prepared to wait for the next available tour.

• If you are visiting on a weekend: Buy online in advance.
• If you want a student or senior discount: Buy in person with ID.
• If you are part of a group (10+ people): Email TIC Brno for a private booking.
• If you are doing a last-minute trip: Go directly to the site entrance.

Most travelers find that a self-guided Brno city center walking tour pairs well with a pre-booked underground visit. This allows you to explore the surface while waiting for your underground time slot. It balances your day perfectly.

What to Prepare for Your Underground Tour

Before you head underground, you need to be ready. The environment below the streets is different from the surface. Temperatures remain cool even in the heat of summer. Proper preparation ensures you enjoy the experience without discomfort.

• Checklist for your visit:
• Valid digital or printed ticket QR code.
• Light jacket or sweater (tunnels are around 12°C).
• Comfortable walking shoes with good grip.
• Small bottle of water (no food allowed).
• Camera (check if flash is permitted).

Knowing what to wear for Brno underground labyrinth walk is vital. The floors can be uneven or damp in certain sections. Avoid high heels or flip-flops for safety. Most tours involve about 45 to 60 minutes of walking and standing.

Troubleshooting Common Booking Problems

Sometimes the ticket process doesn't go as planned. Technical glitches or high demand can cause issues. Use these tips to solve common problems quickly. Most issues are easily fixed with a little patience.

• Sold out dates: Check the Ossuary or Mintmaster's Cellar as alternatives.
• No confirmation email: Check your spam folder or contact TIC Brno.
• Payment rejected: Ensure your card is authorized for international Czech transactions.
• Wrong language tour: Most underground tours are in Czech with English audio guides or leaflets.
• Missing the time slot: Arrive 15 minutes early; late arrivals are rarely admitted.
• Refunds: Note that most tickets are non-refundable unless the tour is cancelled.
• Finding the entrance: Use GPS for 'Zelný trh 21' for the Labyrinth.

If you have extra time after your tour, consider the best walks in Brno to see more landmarks. The city is very walkable and full of surprises. Many historic sites are within a ten-minute walk of the underground entrances.